Chili Piper

Automated scheduling

Deliverables

Product design · Design system · Branding · Webdesign

Industries

Sales automation

Funding

$54.4 million

Project overview

Filling out a contact form to get a product demo is so last decade. What you get is a couple of auto-generated emails, and, if you’re lucky, someone reaches out, but only after days have passed.

What a drag, right? Not for Chili Piper, who turned it into a profitable business. The recipe? Qualify the leads, connect them with the right salespeople and schedule meetings within a click.

The question they asked us was how to scale these ideas into a suite of productivity apps dedicated to revenue teams. Here’s our answer.

Product Design

We worked directly with the founders. That meant fresh industry gossip, every day. Those daily check-ins gave us both momentum and much needed constrains.

For every meeting, we had something new to present. Some ideas were a rough concept paper. Others could only be considered in a high-fidelity prototype. With each stage we got different types of feedback that shaped what was to come.

Having control over all the apps from one ecosystem gave us a massive advantage. It was a tricky, but such a fun challenge.

Mikołaj — Product Designer

Design System

As our design team and product range grew, things got tricky. We had to build a design system, which would make us design consistent solutions, faster.

We created it in parallel with our main projects. And, no surprise, it worked just as promised. But we weren’t the only people excited about the investment.

The developers mirrored our components and tokens. That let them write front-end code in no time. With faster development, we met our goals and launched the MVPs on schedule.

Even more benefits of the design system became clear once more stakeholders joined the process. In the old way, they had to wait for us to visualize their ideas. Now, they could use the components library to outline their concepts without reinventing the design language.

Media about Chili Piper

Chili Piper, which has a sophisticated SaaS appointment scheduling platform for sales teams, has raised a $33 million B round led by Tiger Global. […] This brings the company’s total financing to $54 million. The company will use the capital raised to accelerate product development.

From Dreamforce 2019, Chili Piper, the Sales tech pioneer known for its smart scheduling solutions, announced the launch of the first email inbox specifically designed for account executives and account managers.

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